There are two ways to add devices to your WiFi network:
To connect a device to your network, follow these steps:
2. Enable WiFi on your device. Most devices have a setting called "Connections" or "Network" where you can enable or toggle on WiFi.
3. Select your network. You'll see a list of available WiFi networks. Find yours in the list (this is your SSID or network name).
4. Enter your WiFi password. This is your security key. Enter it, paying close attention to capitalization, and select "Join" or "Connect." The device will check the security settings and connect within a moment or two.
Optional: Most devices have the option to "Connect automatically" or "Remember this network." When you enable this, your device will always connect to that network without entering the password each time.
You can connect a mobile device to your WiFi using a unique QR code in the app.
App screenshots: Dashboard showing Networks (left) and Edit network screen with join code (right).
Some homes or multi-unit buildings have Quantum Fiber Instant WiFi. If you have Instant WiFi, you'll see one of these devices on your ceiling. Here's how to connect:
Set up your Instant WiFi account and create a WiFi password. Then connect your devices following the steps in the first option above.
If you prefer, you can also add devices through your Instant WiFi account:
Access your wireless or network settings in the same way you did above (varies by device). You may see two separate options to "Disconnect" or to "Forget" the connection.
If your device won't connect, usually there's a problem with the device's network settings or hardware, or you've got a password error. Try these steps to see if you can refresh the connection:
Do you have one of these on the ceiling in your apartment or office?
You have Instant WiFi.
¿Fue útil esta información?