C2100 modem user guide

The C2100 is a fiber-ready gateway modem with a built-in wireless router.

Learn about the C2100T or C2100Z modem: 

C2100T modem

WiFi connection for the C2100

  • 2.4 GHz: 802.11 b/g/n
  • 5 GHz: 802.11 ac (WiFi 5)

You can connect devices to your WiFi network three different ways:

1. Enter your WiFi password on the device

2. Scan the join code from the Quantum Fiber app

3. Push the WPS button on your modem

Speed specifications

The C2100 gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. 

 

Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Las velocidades en la casa pueden diferir debido a la configuración del enrutador, los dispositivos y otros factores.

Modem settings (GUI)

How to sign in to the modem settings site

Modem settings connection notes:

  • You must be connected to the Quantum Fiber network to access this web page. It will not load from any other network connection.

  • Note that the URL starts with http (not https); for this reason, many browsers will flag it as a security risk. Rest assured, it's safe!


Follow these steps to open and sign in to the secure site (GUI).

1. Conecta un dispositivo a tu red por WiFi o mediante un cable Ethernet enchufado a tu módem.
  

2. Enter http://192.168.0.1 into your preferred web browser.
 

3.  Use the Admin Username and Admin Password printed on the sticker on your modem to sign in.

Captura de pantalla de la pantalla de inicio de sesión de la GUI del módem

URL: http://192.168.0.1

Menu Area Most Used Options

Estado

Check status of DSL, Ethernet, and WiFi connections

See WiFi channel and signal strength

Wi-Fi

Create a 2nd network

Change security type

Update network name or password

Herramientas

Reboot or reset your modem

Back up and restore settings

Actualizar el firmware

Advanced

Initial setup of your network connection

Change admin name or password

Control IP settings

Manage access controls and blocking

Troubleshooting the C2100

Firmware for the C2100

Consejo: si el enlace del firmware no funciona, intenta con otro navegador (Se sabe que Chrome tiene problemas con este tipo de enlace). De lo contrario, haz clic con el botón derecho en el enlace, selecciona "copiar la dirección del enlace" y luego pega el enlace en una nueva pestaña del navegador.