Respaldo de batería

Digital phone service will not work in the event of a power outage unless you have a battery back-up. Quantum Fiber offers a battery backup unit (BBU) for digital voice services.

Electrical power is required for non-line-powered voice services (including Connected Voice) to work. If there is a power outage, digital service will not process calls, including those to Emergency 911.

With active batteries, a BBU will provide temporary backup power during an outage, allowing basic voice services to keep functioning, including the ability to dial 911. Ten en cuenta que en caso de un apagón que afecte también a la red de servicio, es posible que la BBU no garantice la funcionalidad.

 

You can purchase your battery backup unit from Quantum Fiber or from another supplier.

Important information about battery backups

Eres responsable de obtener, controlar, reemplazar y descartar adecuadamente todas las baterías de la BBU. We recommend you check the BBU at least twice a year to be sure it's operating and ready to use in case of a power outage.

 

In case of a power outage, the BBU should last at least 24 hours in standby mode. Aún cuando la BBU tenga energía, quizás no tengas acceso a Internet. Es posible que otros servicios, como las alarmas de seguridad, no funcionen.

Important: Failure to maintain your BBU may result in loss of voice service during a power outage, including no access to Emergency 911 and other services.

If you purchased the BBU from Quantum Fiber, our warranty covers the replacement of the battery if it stops working within the first year.

 

Shop for a battery backup:

 

Customers with a SmartNID (C5500XK or C6500XK)

Customers with a modem (C4000XG, C3510XZ, or other)

 

Warranty information and technical assistance are available from Soluciones de Precision Power
Email: sales@precisionpwr.net
Teléfono: 615-436-0080