Protégete del phishing.

Phishing is a common internet scam that uses official-looking email messages and websites to trick you into sharing personal information or paying money. Criminals use this kind of scam to commit identity theft and fraud.

How to identify a phishing attempt

Be on the lookout for any email or website that asks for personal information, and watch for these red flags before sharing any information electronically.

  • Errores ortográficos o gramaticales. Las organizaciones verdaderas suelen cometer algún que otro error de vez en cuando, pero si el mensaje está tan plagado de errores que ni tu maestro de primaria lo aprobaría, es muy probable que se trate de una estafa.

  • Fishy to/from address. If the sender claims to be an official company, check the "From" address. If the email comes from a random gmail account or is misspelled or odd, then something's afoot. Pay attention to the "To" field as well. Is your specific email address listed? If not, the message could be a phishing attempt.

  • No hay información personal en el email. La mayoría de las instituciones legítimas tienen registrada tu información y se dirigirán a ti por tu nombre. An email that begins with "Dear Valued Customer" is not always a scam, but should be looked at more closely. At the same time, keep in mind that phishers can mine public records and social networking sites for personal details, so don't assume a message is safe just because it contains your name.

  • Solicitudes de información personal. Sensitive information such as passwords, bank account numbers, and social security numbers should NEVER be sent via email. Quantum Fiber would never ask for personal or financial information by email, and neither would your bank or other legitimate companies you do business with.

How to report phishing

If you receive a phishing email in your Quantum Fiber email inbox, mark it as spam, and block the sender.

 

You can also report suspected phishing emails to:

Don't forward it!

When reporting a suspected phishing email, don't forward the original email to someone else. You could be flagged as a spammer yourself, or could cause other unintended problems.

What to do if you fall prey to phishing

You aren't alone. These criminals are smart and tricky. If you've fallen victim to a phishing scam, file a report with the Comisión Federal de Comercio or call their hotline at 877-438-4338.

If you are a victim of identity theft, you can minimize the potential damage. Para obtener más información, acude a la Comisión Federal de Comercio..

More from our blog

Check out these helpful blog articles to learn more about phishing and email scams.